Shipping and Delivery Policy
- Orders are processed and fulfilled daily with the exception of weekends and public holidays. Orders are usually shipped within 2-3 working days. Once your order has been shipped, you’ll receive an email reflecting that your order has been shipped, along with tracking number(s).
- Pricing of the products is all-inclusive for all postal codes that are serviced by our shipping partners. Customers from a remote area can still order our products by bearing a little extra cost for delivery of the items, in line with the remote area charges incurred by our shipping partner.
- Auffbeat is committed to delivering your order within the fastest time frame while ensuring maximum with the highest quality packaging. Online Paid orders are shipped the next working day and are mostly delivered within a reasonable time frame from the date of dispatch. All COD orders are first confirmed on Call/WhatsApp/Other Channel and then get dispatched on the same or next working day.
- To ensure that your order reaches you in good condition, in the shortest time, we ship through reputed courier agencies. If there is no courier service available in your area, we will try and ship your items via Government Registered India Post but cannot guarantee on the same day.
- There are various shipping models for delivery of purchased Products to the Buyer, as decided by us. The risk of any damage, loss, or deterioration of the Products during the course or delivery or transit shall be on the Auffbeat eStore and not on the Buyer. Auffbeat eStore represent and warrant that the Products being delivered are not faulty; are exactly those Products which are listed and advertised by us on the Website and purchased by the Buyer as per descriptions and specifications provided on the Website.
- Please note that there is no guaranteed dispatch time and any information about the dispatch time is estimate only and should not be relied upon as such. Therefore, time is not the essence of the bipartite contract between the Buyer and the Auffbeat eStore for sale of Product on or through the Website. However, the Product shall not be delivered to the Buyer unless the Buyer makes the payment of the purchase of Product.
- Standard delivery time of all orders for India is 5-7 Business days and for the US and Europe is 10-12 Business days. Find out more about delivery to a specific country by contacting us via email at [email protected].
- Orders placed before 4 pm from Monday to Friday get dispatched on the same working day. Most orders are delivered within the relevant time from the dispatch date, however, note that no COD order is dispatched until it is confirmed on the call. COD Orders usually take more than the normal time since a couple of extra days are required at the shipping company’s end for processing.
- Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order, but for area falling into remote locations and the areas where delivery by couriers cannot be attempted the recipient might be asked to pick it up from the delivery centres.
- The title in the Products and other rights and interest in the Products shall directly pass on to the Buyer from Seller upon delivery of such Product and upon full payment of the price of the Product. Upon delivery, the Buyer is deemed to have accepted the Products. The risk of loss shall pass on to the Buyer upon delivery of Product.